The North Wales Counselling Service website operates within the terms of the European Union’s General Data Protection Regulation (GDPR).

Our web pages do not automatically collect any personal information about visitors to our site, or store such data in a database or elsewhere. Visitors are anonymous unless they choose to provide information on a voluntary basis.

Visitors to this site can provide personal information by submitting a message via the contact forms (which generates an email to the chosen therapist, or to the Service Director). In this instance, you are providing information voluntarily on the understanding that any information you provide will be processed and stored in accordance with the chosen therapist’s own GDPR policy, and that it is the individual therapist’s responsibility to ensure their own policy is up to date, and that they are registered with the Information Commissioner’s Office as an individual. Information is collected by this website when you fill out a contact form, but no information is stored on this website. The website utilises SSL which ensures your privacy when sending your personal information to a therapist via the contact form.

North Wales Counselling Service utilises the Google Analytics tool to obtain a view of how visitors use the website. Google Analytics uses various means, including cookies, to collect information in an anonymous form. This helps us to understand how individuals are using the website which in turn helps us to understand the user experience. The information generated in this way is redirected to, and stored by, Google Inc, but does not include details that can distinguish individual users.